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Guardian Life Insurance Review 2022

 


Guardian Life Insurance Co. is a mutual insurance company, meaning it’s owned by its policyholders. Customers who buy whole life insurance can share in annual dividends. The company has paid dividends every year since 1868, and in 2021 paid $1.05 billion to policyholders.

Pros: Drew significantly fewer complaints to state regulators than expected for a company its size.
         Scored below average in J.D. Power’s 2021 customer satisfaction study for life insurance.

Cons: Offers unique coverage options, such as survivorship insurance and policies for HIV-positive applicants.

Guardian Life insurance policies

Life insurance options from Guardian Life include:

Term life insurance: Guardian Life offers policies with terms of 10, 15, 20 or 30 years. You can get an estimated quote for term life insurance on the company’s website, but you must contact a company advisor to buy a policy.

Permanent life insurance: Guardian Life offers universal and whole life insurance, including a whole life survivorship policy called Guardian EstateGuard. Survivorship life insurance covers two people — typically a married couple — on one policy. The death benefit is paid to the beneficiary after the second person dies. With the EstateGuard policy, the cash value increases after the first person dies. Another unique feature is that policyholders can add more coverage in the early years of the policy.

Guardian Life insurance customer complaints and satisfaction

Over three years, Guardian Life has drawn significantly fewer complaints to state regulators than expected for a company of its size, according to a NerdWallet analysis of data from the National Association of Insurance Commissioners. Additionally, Guardian Life ranked 11th out of 21 companies in the J.D. Power 2021 U.S. Life Insurance Study for overall customer satisfaction.

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